Career Hive Privacy Policy
Please read the Privacy Policy carefully before you access or use this site. By continuing to use the site and proceeding to create a user account, you agree to this Privacy Policy.
About Us:
Samana Technologies Pty Ltd ACN 661 412 193 (“Samana Technologies”) is a company that owns and operates Career Hive, an online careers and internships management platform for education providers, students and employers.
As part of our business operations, your personal information may be transferred within Samana Technologies in accordance with the provisions of this Privacy Policy
Samana Technologies is committed to protecting your privacy and handling your personal data responsibly, in line with the applicable laws governing the collection, use, and storage of personal data. This Privacy Policy outlines how we collect, store, use, process, and disclose your personal data.
Collection of your personal information
Career Hive supports the following core functions:
- User Registration
- Task and Workflow Management
- Vacancies & Placement Management
- Approvals & Placement Reporting
- Form & Communication Management
- Integration with Partner Applications
- Data Maintenance and Security
In all of these functions, Samana Technologies is committed to safeguarding the interests of Career Hive Users. The company ensures that personal data is handled in a manner that benefits Users, in alignment with the terms outlined in contracts with the Data Controllers.
What type of data is collected?
Career Hive may collect, store, use, process, and disclose personal data only as permitted by law. Personal data refers to any information or opinion about an identified or identifiable individual (“data subject”). The personal data we may collect and store in connection with your use of Career Hive, our website, and related services may include:
- Name
- Identification number
- Date of birth
- Gender
- Postal and email address
- Phone number
- Contact preferences
- Demographic information
- Location data (e.g., IP address, device type, browser type, operating system)
- Technical data, such as information about the device you use to access our services
If you apply for specific products or services, we may also collect data related to your requests.
For applicants
If you are applying for employment with Samana Technologies, we may collect and process information such as your employment history, qualifications, residency status, and background check details. In some cases, we may also collect sensitive information, such as health-related data, racial or ethnic origin, or criminal convictions, if required for the position.
You consent to our collection, storage, use, processing, and disclosure of this information for the purpose of assessing your employment application.
HOW DOES SAMANA TECHNOLOGIES COLLECT YOUR PERSONAL DATA?
We may collect your personal data directly from you or from third parties, including partners, agents, or resellers. We collect personal data through various channels, such as when you communicate with us via phone, email, our portal, or website (e.g., when you register for Career Hive services).
Examples of how we collect personal data include:
- Requesting a free trial or demo of Career Hive
- Purchasing a product or service from Career Hive
- Activating Career Hive software or e-demos
- Registering for training, webinars, or events
- Subscribing to newsletters or promotional communications
- Contacting Career Hive support or customer service
- Participating in surveys or user testing activities
- Engaging with marketing and promotional activities
We ensure that our records are accurate, complete, and up to date by verifying your information whenever you use our services.
HOW WILL YOUR PERSONAL DATA BE USED BY SAMANA TECHNOLOGIES?
Samana Technologies has a legitimate interest in operating and improving Career Hive and the services we offer. By providing your personal data, you consent to our use of it for the following purposes:
- To enable you to access and use our website, apps, and services
- To deliver the products and services you request
- To improve and optimise the Career Hive platform
- To send administrative messages, technical notices, security alerts, and updates
- To facilitate customer support and respond to your queries
- To engage in marketing and promotional activities
- To conduct research and development
- To prevent fraud and investigate illegal activities
- To facilitate recruitment at Samana Technologies
RETAINING YOUR PERSONAL DATA
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If your personal data is no longer needed for the purpose, it was collected and is not required by law to be retained, we will destroy or de-identify the information.
HOW DOES SAMANA TECHNOLOGIES KEEP YOUR PERSONAL DATA SECURE?
At Samana Technologies, we take the security of your personal data seriously and have implemented several measures to protect it from misuse, loss, unauthorised access, modification, or disclosure. The following security measures are in place to safeguard your information:
Regular Security Scans: We regularly scan our website for security vulnerabilities and potential risks to ensure that your experience with Career Hive is as secure as possible.
Secured Networks: Your personal data is stored behind secured networks and is only accessible to authorized personnel who are required to maintain confidentiality.
Data Encryption: For online applications or payment transactions made via the Career Hive website, we use Secure Socket Layer (SSL) technology to encrypt your personal data. You can verify encryption in your browser by the presence of a locked padlock symbol in the address bar.
Payment Security: All payment transactions are processed through secure third-party gateway providers and are not stored or processed on our servers.
Trained Staff: Our staff are regularly trained in best practices for securing personal data and maintaining privacy standards.
Secure Storage: We store your electronic and hard copy records in secure systems to prevent unauthorized access.
Trusted Service Providers: We work with reputable and trusted third-party service providers, including cloud storage providers, who follow strict security protocols to safeguard your data.
Identity Verification: To help protect your privacy and maintain the security of your data, we may verify your identity before processing certain requests.
While Samana Technologies has taken reasonable steps to secure your personal data, it’s important to note that transmitting data over the internet carries inherent risks.
These risks include the possibility of information being intercepted, altered, or corrupted by unauthorised third parties. Although we strive to protect your personal data, we cannot guarantee the security of information transmitted online, and users do so at their own risk.
If you have any security concerns or wish to provide your personal information through a different method (e.g., via phone or paper), please contact us using the contact details provided at the bottom of this Privacy Policy.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
In certain situations, we may need to transfer your personal data to countries outside the country where it was initially collected, including our office in Melbourne, Australia.
We ensure that these international transfers are protected by appropriate safeguards, such as the use of standard data protection clauses or similar protective measures that comply with applicable laws.
As a user or customer of Career Hive, you consent to Samana Technologies transferring or granting access to your personal data to our internal systems or partners. All data is transferred securely, using encrypted transport layers or secure algorithms. Most of the data we collect is centralised into a customer relationship management system and stored in secure data centres. This data is accessible by authorised staff across all regions within Samana Technologies, who must authenticate themselves to access it.
CLOUD STORAGE OF PERSONAL DATA
We may store your data on remote servers provided by a trusted cloud service provider rather than on our own servers. Regardless of where you access our online services from, your data may be transferred and stored on servers located in other countries. By using our online services, you consent to the processing and transfer of your data to these locations.
Transfers of personal data to servers outside the original country of collection will be protected by appropriate safeguards, such as standard data protection clauses. All data is stored securely, with restricted access to authorized personnel only. The data collected through Career Hive is housed in secure data centres, with the default location being the centre geographically closest to you. Customers may specify a particular data centre for enterprise-level services.
YOUR RIGHTS
As a user, you have certain rights regarding the personal data that Samana Technologies holds about you. These rights include:
Right to Access: You can request confirmation about whether we process your personal data and request a copy of it, subject to certain limitations.
Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data, such as if you withdraw consent that was previously given.
Right to Restriction of Processing: You can request that we limit how your personal data is used, particularly while we address another request you have made, such as a request to update your data.
Right to Withdraw Consent: If you have given us consent to process your personal data, you can withdraw it at any time.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format in certain situations.
In Australia, you have the Right of Access and Right of Rectification as outlined above. If we refuse to provide you with access or update your data as requested, we will provide written reasons. Additionally, if we refuse to correct or update your information, you can request that we note your opinion that the information is inaccurate, incomplete, outdated, irrelevant, or misleading.
You can request access to your personal data at no charge, although we may ask you to cover reasonable costs related to providing the data (such as photocopying or time spent on large requests). We will notify you of any potential costs before processing your request.
To exercise your rights, please contact our Data Protection Officer (DPO) using the contact details provided at the bottom of this Privacy Policy.
COOKIES
Cookies are small files that a website or its service provider transfers to your computer’s hard drive via your web browser (if you allow) that enable the website or service provider’s systems to recognize your browser and capture certain information
We use cookies to enhance your experience on Career Hive, such as understanding and saving user preferences for future visits, gathering statistical data, conducting marketing activities, and compiling aggregate data regarding site traffic and interactions. This helps us improve the website, optimize your experience, and store information about your preferences.
Data collected via cookies may include personal data (if the data subject is an identified or identifiable natural person), and as such, it will be handled in accordance with this Privacy Policy and relevant privacy laws.
You have the option to set your browser to warn you when a cookie is being sent or to disable all cookies. Please note that disabling cookies may limit your ability to fully use our website, although you can still place orders.
Types of Cookies We Use
Essential Cookies: These are necessary for the website to function. They enable you to navigate the site and use its services and features.
Marketing Cookies: These cookies help us deliver relevant marketing campaigns and track their performance. Our partners may also use cookies to provide us with information about your interactions with their services. The use of these third-party cookies will be governed by the service providers’ respective policies. A list of relevant third-party services is available below.
Functional Cookies: These cookies allow the website to remember a user’s preferences, including username, region, and language. This enables us to personalize the website experience.
HOW TO CONTACT US
Note:
All information provided by users is handled in accordance with our Privacy Policy. By using our platform, you acknowledge that your data will be processed as outlined, and you agree to our terms of service. For any questions or concerns regarding your personal data, please contact us directly at connect@careerhive.com.au.
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